Cancel Submit. Sumit Independent Advisor Independent Advisor. Hello R0, I am Sumit here to assist you with this question. The device install log was OK. Can you please share Setupact and Setuperr?
Let us check the Installation log to find why the update failed. Please share the following logs. The Panther logs. Files named Setupact.
To upload files here, see the following article. You must copy the logs to the desktop first and then upload them. As the log size might be large consider zipping everything before uploading. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Sumit Independent Advisor 's post on August 2, If you are more familiar with the Settings application — which means you might prefer to remove an app from the Apps menu there — then these are the instructions you must follow instead:.
After the recommended reboot operation, you have to install the troubled application. We recommend you search for it online and go to its official page. Ideally, you should get the application package or installer executable from trusted or safe sources. We also advise that you download the latest stable version of the app released and get the build designed for your computer or OS configuration. If you take our recommendations seriously, then you are likely to avoid the hiccups or complications that typically arise during the installation operations for certain apps.
Furthermore, the inconsistencies or discrepancies that trigger the issue defined by Runtime Error are likely to be a nonfactor — if everything goes well. The procedure here is as unorthodox as it gets, but it is nevertheless effective.
Here, we want you to identify the broken, corrupted, or missing OCX or DLL file that appeared in the notification or error description, get a normal copy of that file from a regular computer, and then place the good copy in the appropriate location on your computer. If you replace the faulty or broken component that triggers the issue defined by Runtime Error , then you will have managed to fix the problem — and this is what matters, after all.
Nevertheless, we must warn you of certain things here. You must get the troubled file from a computer that is similar to yours — at least, in terms of Windows version and operating system edition. All the descriptions we made in this guide are based on Windows 10, so both computers yours and the donor PC must be running the bit version of Windows 10 or the bit version of the same OS.
The donor machine must also be in a perfect or ideal condition. To be fair, you might be able to find copies of the troubled OCX or DLL file on some websites, but we are generally against users getting OCX or DLL files sensitive components online — since we cannot vouch for the authenticity of the sites or download centers involved.
In your quest to replace the bad file on your computer, you might end up downloading a malicious program, which might cause problems even more serious than the one you are currently trying to resolve. Due to the stated risks and other reasons , you will do well to get the OCX or DLL file from another computer owned by a friend, for example instead of obtaining it from the internet.
At this point, you have to move on to locate the file on your computer, take note of the directory where it resides, and then delete the file. Continue with these instructions:. If the search task returns no relevant results or if no matches are found, then you have to enable the functions that allow your computer to search hidden and protected folders.
You might also need to disable the hidden property of the directories you believe to be housing the file. Now, you must leave your computer the one burdened by issues defined by Runtime Error and go to the donor computer from which you need to obtain the file. The task we are about to describe must be performed on the donor PC. Alternatively, you can navigate through the appropriate path to get to the folder where the needed DLL or OCX file is stored. You are supposed to know the relevant file path, after all — given the work you did earlier on your PC.
You have to eject the drive and take it with you. It is time you left the donor PC and moved back to your computer to finish the work you started. The next set of instructions is focused on getting the needed file to the appropriate location and activating it:. Sorry for my delay reply. The link you offered is not available.
Any discrepancy would indicate that the file was corrupted. Here is a blog for how to use it, you can refer to it. In order to narrow down the problems of VS setup, there are some tips about installing VS: 1.
Disable anti-virus or anti-spyware software. Check windows update. Meanwhile, please understand that Windows 7 is a new operating system and whole driverstore has been reprogrammed; you might wait or push the device manufacturer to upgrade its driver.
Thanks for your time and understanding! For more details, please look at the first Sticky thread at the top of this forum. What can I do if my hardware does not work? This will give you some guidelines. Good Luck! Office Office Exchange Server. Not an IT pro?
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