In addition, if the program crashes, a copy of the crash dump data containing no private data about your session, only information necessary to understand why the program crashed will automatically be stored to your hard drive. You can e-mail this log to our support staff to help us further track down the problem.
You'll also need to set your news server address back to news. If you have an SSL-enabled account, be sure to set the port back to or in your newsreader to take advantage of SSL encryption.
Simply put, Giganews has the best retention and the best value out of anyone else! Giganews comes as close to perfection in terms of newsgroup service. John - Stone Mountain, Georgia. United States. Sign Up. Download Now! What People are Saying Simply put, Giganews has the best retention and the best value out of anyone else! Recent Blog Posts. Use the Giganews Accelerator. The Giganews Accelerator compresses headers for faster transfer.
I changed my password but now I can't authenticate. What's the problem? Our system can take up to 15 minutes for your new password to propagate. Why is my access limited?
Giganews now offers several account options so you can choose the level of service that will meet your needs. Our Gigabyte limited accounts are offered for members who want a more affordable option for accessing Giganews' service, but do not need the level of service offered through our unlimited access accounts.
If you have one of our limited access plans and you need to access more data per month, you may want to consider upgrading your account. Will Giganews be my ISP? Giganews does not provide Internet access. We provide access to Usenet newsgroups. You will need to continue to connect to the Internet through an Internet Service Provider, and then connect to Giganews using a newsreader.
How do I get ALL the headers? The exact method depends on your particular newsreader. If you have trouble finding instructions in the newsreader's documentation please feel free to contact us and we'll be happy to help. How do I measure the speed of my Giganews connection? I'm still in my trial. Why can't I connect anymore? Why can't I post during my free trial? In the interest of reducing spam, we do not allow posting during the free trial period.
How do I set up the Giganews Accelerator? Net framework 2. How do I add a newsgroup? Does Giganews offer telephone support? Due to our worldwide customer base, we are unable to provide support over the phone.
We have found that e-mail and live chat support deliver the most efficient and productive resolution to our members' needs. Usenet and Newsgroups Information What is Usenet? Read more about Usenet. What are newsgroups? Read more about newsgroups.
Search Giganews' Complete Newsgroup List. How is a newsgroup organized? Read more about newsgroup organization. What is a newsgroup server? Read more about newsgroup servers. Does Giganews carry all newsgroups in existence? There are very few groups we will not consider adding to our servers: Groups that do not have a clearly identifiable purpose, do not relate to a specific topic or subject, or have names that indicate all on-topic posting would be illegal.
Binary groups outside of the alt. Giganews manages and stores binary groups separately from text groups, to maximize retention. The alt. Giganews will not add any new groups that fail to follow this accepted naming convention. Does Giganews censor any newsgroups for any reason? Absolutely not. When a newsgroup is included on our servers, you can expect to see all the articles posted to the newsgroup.
The only exception will be binary posts sent to 'text' newsgroups or articles identified by our filters as clearly being spam. How can I search for my favorite newsgroups? From our newsgroup search page, you can search for the names of the newsgroups that we currently have on our servers.
Once you find the newsgroup you're looking for you'll need to use your newsreader to access and read the newsgroups. I am looking for a specific Newsgroup, but I cannot find it.
What can I do? Refresh your newsreader's list of available newsgroups and try your search again. If your updated group list shows that Giganews does not carry that group, you may request that we add that group to our ranks. Please see "How do I request that a newsgroup be added to Giganews? Verify that we do not already carry the group that you are looking for: Refresh your newsreader's list of available newsgroups Search for the group that you want access to If your updated group list still shows that we do not carry the group you want Send an email to support giganews.
What is yEnc? Most news clients natively decode yEnc encoded Usenet posts. If your news client does not support yEnc encoding, read the "What can I do if my client doesn't support yEnc encoding?
What can I do if my client doesn't support yEnc encoding? Because yEnc is not an official Usenet standard, there are popular news clients which don't natively support yEnc encoding. Billing and Invoicing I just made a payment, why is my account still locked? Changes to your Giganews account typically take around 30 minutes to fully process. In busy periods, it can take as much as an hour. If you are still experiencing an issue after this time, please do not hesitate to let us know.
How do I update my credit card info? Your account is directly billed to your credit card according to your payment period and account type. All accounts automatically renew, unless you have submitted a cancellation request through the Giganews Control Panel. What happens if my credit card payment does not go through? How can I view my Giganews invoices? All of your invoices, as well as your current GB access statistics are available by logging on to the Giganews Control Panel. You can view your payment summary or click on an invoice or payment entry to see the details of that transaction.
How does monthly billing work? Giganews does not mail or email out invoices. Can I sign up for a single month? What happens when the expiration date on my credit card expires? What is account recycling? What is the difference between 'auto renewing' and 'auto recycling'? Every time an account is either recycled or renewed, a new billing period begins. Are there any fees or fines associated with Giganews other than my monthly service fee?
How do I contact the Giganews billing department? Giganews Billing Support: billing giganews. I didn't authorize this charge. We need to know: Payment type Visa, MasterCard First 6 and last 4 digits on the card please don't send the full card number Expiration date on the card Amount of the charge s Date s of the charge s Name of the credit card holder.
Account Management How do I upgrade or downgrade to a different Giganews membership? To upgrade or downgrade: Login to your Giganews Control Panel Select a new membership level in the Manage Service section Click Confirm Update If you choose a plan with a higher GB access or dollar amount, the change will take place immediately.
How do I cancel my Giganews membership? Enter your reason for cancelling and click Next. Click the red Cancel My Account button to confirm the request. How do I reactivate a deleted account? I'm going on vacation.
How can I voluntarily suspend my account? From the date of suspension, you can select to suspend your account for either: 15 days 1 month not necessarily 30 days, ex. February 28 to March 28 2 months not necessarily 60 days, ex.
October 15 to December 15 Reactivation of a suspended account All suspended accounts will automatically reactivate at the end of your suspension term. You may manually reactivate your account at any time by accessing your Giganews Control Panel Upon reactivation, a new billing cycle will start, and the credit card we have on file for you will be billed for the same rate plan you were on when the account was suspended.
You'll pick up just where you left off! Why do you say I've accessed a different amount than my newsreader says? How can I manage my account? You can manage your account via your Giganews Control Panel. How can I recover my lost username or password?
Here are step-by-step instructions that you can use to recover your login information: Go to www. How can I change my password? Login to your personal Control Panel. Click the Change Password link and follow the instructions to complete your password change. How can I view my usage statistics? You can view your current service plan and get detailed statistics through your Giganews Control Panel. Why can't I access the Giganews Control Panel? In order to access your Control Panel , your web browser will need to have Cookies enabled, and the security settings must permit access to secure web sites.
Joining Giganews Should I sign up for Giganews? Thank you for considering Giganews as your Usenet provider! How reliable is the Giganews service? Giganews provides the most reliable Usenet service available. Over the past three years, Giganews has delivered The redundancy built into our Usenet systems allows Giganews to often maintain availability even during planned and emergency maintenance.
How fast is the Giganews service? Giganews is a true broadband Usenet provider offering un-congested Usenet servers and networking equipment as well as Gigabits of available bandwidth. Of course, the speed of your Usenet depends on how you connect to the Internet, the quality of the connection your ISP provides, and the conditions on the Internet backbones between the Giganews servers and your computer.
You can see the route your Usenet connection will be taking by using our Reverse Traceroute tool. How many newsgroups will I find on Giganews?
How long are articles available? What account options does Giganews offer? How quickly after I sign up, can I start using Giganews Usenet? How do I get my username and password after signing up? How does the free trial work and how can I sign up?
This offer is available only once per member. What forms of payment are accepted? At this time we do not offer wire or bank transfers as an option for payment. I can't sign up. I am getting a credit card failure error message You will need to contact your credit card company and correct this issu, or log into your Giganews Control Panel and provide us updated billing information.
What is the most economical way to use Giganews? You may also want to consider our unlimited accounts, which offer an even greater value! What happens when I reach my GB access limit? When this occurs, you have several options available to you: You can recycle your account and start the next billing period early. You can upgrade your account to a higher GB access level Upgrading your account to the next level will automatically bill your account the difference in the price of your old service package and the new one.
You can wait for your regular renewal date to reset your GB access counter. How does Giganews measure access volume? Are headers counted in my access? Platinum and Diamond unlimited Usenet memberships are not subject to access limits. Are posts counted against monthly access limits? At this time, Giganews does not count posts against GB access limits, or limit posting in any way.
Special Offers What specials does Giganews offer? Giganews offers referral and loyalty reward programs for existing members. Giganews does offer other specials from time to time. These may be announced on our blog. What is the Giganews referral program? The Giganews referral program is our way of thanking members who tell their friends about Giganews. You can see all the details on our Referral Program page. How does the loyalty reward work? Privacy, Security and Censorship What kind of security does Giganews offer?
All Giganews web pages which require you to enter in your username and password are protected by SSL encryption. To protect your login details and help protect you from identity theft, Giganews also provides a Bit SSL Encrypted for our service packages.
Does Giganews censor Usenet newsgroups? Spam and Abuse What is 'spam', and what is being done to control it? Spam is unsolicited, unwanted, or unwelcome commercial advertising.
Spam is also junk news postings such as Make Money Fast posts, chain letters, and the like. Giganews has developed a state-of-the-art spam filtration system based on message source and message content which helps eliminate much of the spam posted to Usenet. What is Giganews attitude towards spam? This is necessary if you are sharing an internet connection or you want to continue doing some things as you download data. Thus, you can reduce the connection speed to control the flow of bandwidth.
If you are planning to use this program, you should check all features for yourself. The good thing about it is that it is a free program and it improves Giganews Usenet experience in a great way. Be sure to read our Giganews Review. Check out our Best Usenet Service Providers.
About Usenet Newsgroups What are news groups hierarchy? How are Newsgroups Created? What is a Binary File? What are VPN protocols? Giganews Accelerator. The following are some of the Giganews accelerator roles: Compresses headers up to 10 times faster for header downloads Real-time reports on your traffic Enables bit SSL encryption Encode Usenet command traffic Compatible with standard NNTP Usenet newsreader Control download speeds How to set up Giganews accelerator You should install the setup to your news server address and port
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